Privacy Policy

Company Name: PHYSIO MENTE D.O.O.

Address: Ulica Augusta Ferria 37A, Rovinj-Rovigno, Croatia

Email: physio.mente@gmail.com

Phone: +385989716731

Introduction

PHYSIO MENTE D.O.O. is a newly established company specializing in body care, maintenance, and enhancement services, with a particular focus on improving the general health of the residents and visitors of Rovinj-Rovigno. Our services are based on professional physiotherapy knowledge and extensive clinical experience. This privacy policy explains how we collect, use, store, and protect your personal information.

Information We Collect

  • Personal identification information (name, surname, contact details such as phone number and email address)
  • Health-related information necessary for providing physiotherapy and body care services
  • Information about your appointments and service preferences
  • Any other information you voluntarily provide to us

How We Use Your Information

  • To provide and personalize our services, including specialized massages, relaxation techniques, exercise programs, and consultations
  • To communicate with you regarding appointments, services, and relevant updates
  • To ensure the safety, quality, and effectiveness of our services
  • To comply with legal and regulatory obligations
  • For internal record keeping and service improvement

Legal Basis for Processing

We process your personal data based on your consent, the necessity to perform a contract, and compliance with legal obligations. We ensure that your data is processed lawfully, fairly, and transparently.

Data Storage and Security

Your personal data is stored securely at our business premises located in the entrepreneurial incubator at Ulica Augusta Ferria 37A, Rovinj-Rovigno. We implement appropriate technical and organizational measures to safeguard your information against unauthorized access, alteration, disclosure, or destruction.

Data Sharing

We do not share your personal data with third parties except when required by law or with your explicit consent. All data processing is carried out by authorized personnel who are committed to confidentiality and data protection.

Your Rights

  • Right to access your personal data
  • Right to rectification of inaccurate or incomplete data
  • Right to erasure (“right to be forgotten”)
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent at any time

To exercise your rights, please contact us at physio.mente@gmail.com or call +385989716731.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by applicable laws and regulations.

Children’s Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal data from children without parental consent.

Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Information

If you have any questions or concerns about this privacy policy or our data processing practices, please contact us:
PHYSIO MENTE D.O.O.
Ulica Augusta Ferria 37A, Rovinj-Rovigno, Croatia
Email: physio.mente@gmail.com
Phone: +385989716731